Terms and Conditions

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  1. Introduction

    Welcome to SHO Hair Salon, your premier destination for exceptional hair care and styling services, conveniently located at Alt Moabit 64, 10555 Berlin, Germany. Please take a moment to review our Terms and Conditions before making a booking through our online platform.

  2. Booking Process
    • Clients can book appointments through our designated online booking platform at https://n826383.alteg.io/.
    • All bookings are subject to availability.
    • A confirmation email will be sent upon successful booking, outlining the details of the appointment.
  3. Consultation
    • We offer complimentary consultations to better understand your hair care needs and expectations.
    • Consultations can be scheduled separately or in conjunction with your service appointment.
  4. Cancellations and Rescheduling
    • We understand that plans may change. Clients can cancel or reschedule appointments through the online platform.
    • To avoid any charges, please notify us at least 24 hours in advance.
  5. Services and Pricing
    • Our services and corresponding prices are available on our online booking platform.
    • Prices are subject to change, and any adjustments will be reflected on the platform.
  6. Payments
    • Payments for services are processed securely through the online booking platform.
    • Additional charges may apply for extra services not included in the standard offerings.
  7. Refunds and Corrections
    • We strive to ensure your satisfaction. If you encounter any issues, please contact us within 7 days of your appointment.
    • Refunds are at the discretion of SHO Hair Salon management.
  8. Privacy Policy
    • We are committed to protecting your privacy. Our Privacy Policy outlines the collection and use of your personal information.
    • By using our online booking platform, you consent to the terms outlined in our Privacy Policy.
  9. Contact Information
For any inquiries or concerns regarding these Terms and Conditions, please contact us at:SHO Hair Salon Alt Moabit 64,10555 Berlin, GermanyPhone: +49 175 3773369